Hilo Band takes several measurements every hour. On the “Insights” tab, you will see the total average of the last 7 days.
By clicking anywhere on the blood pressure card or the arrow at the top right of the card, you will be directed to the detailed blood pressure screen, where the average of all blood pressure (BP) measurements taken within a 2-hour time slot will be displayed.
For example, even if the bracelet made 3 measurements between 14h and 16h, in the blood pressure screen you will see only one single value at the 14h - Line.
If the measurement took a measurement at 13:55h and another at 16:05 you will not see any measurement at the 14h - Line.
To view all individual measurements taken, you can click on “See all measurements” or generate a PDF health report: How do I generate a report of all the measurements? How can I share my data with my doctor?
There can be multiple reasons for empty slots:
Physical activity
Blood pressure measurements are taken when you are at rest and still. No measurements are taken when you are physically active or moving your wrist.
Bracelet strap was too tight or too loose
Adjust the strap, so the bracelet rests firmly yet comfortably on the skin. When fitted correctly, you should be able to slide a pencil between the strap and your wrist.
Initializazion missed
Hilo Band will stop measuring your blood pressure automatically if initialization is missed. This is required every 30 days.
Cold hands
When your hands are cold, the blood vessels constrict and make it difficult for the bracelet to take a measurement. Keep your hands warm to increase the chances of a successful blood pressure measurement. (Or you have some contraindications that could create low perfusion (Hilo User Manual Section 4)
Your bracelet still needs to sync
The measurements are stored in the bracelet and need to be sent to the app. It can take a while for data to be processed. For extended delays, check your internet connection.
Bracelet out of battery
Keeping your battery charged ensures you get BP measurements throughout the day.
Bracelet was not worn
If you take the bracelet off, remember to put it back on your wrist.
In summary
Accuracy is our top priority, when the bracelet detects wrist movements, it switches off the sensing modules, and you will see an empty slot in the Hilo App. The device will do its best to catch your next quiet period to measure again and continue filling in data slots.
Simply continue using the device as you will have more chances to get blood pressure readings into the App. Wearing the bracelet tight enough is very important (it should not be worn too loose, but still comfortable).
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