Check compatibility: What devices and/or operating systems does Aktiia work with?
If you are trying to pair your new replacement bracelet, then please follow the next steps:
Open the Aktiia App, select the "Devices" screen and click on the bracelet to "Unpair" the old bracelet.
Only if the step 1 was completed successfully; navigate to the Bluetooth settings of your phone and delete the old bracelet from the Bluetooth settings.
After having completed these steps, proceed to pair the new bracelet. If you are unable to pair your new bracelet after following the two previous steps, restart your phone and try pairing the new bracelet again.
If you haven't followed the steps above, you will receive a pop-up message.
Please click on "I want to pair a new Aktiia Bracelet" to complete the process.”
1 | Place your Aktiia Bracelet on the charger | |
| Plug in the charger to a power supply and place your Aktiia Bracelet on the charger. You should hear a small “click” as the Bracelet is magnetically locked on the charger. If you feel a force repulsing the bracelet, try rotating it by 180°. You should see a red light glowing at the bottom of the charger. | |
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2 | Bluetooth permissions | |
| The mobile app will ask you to enable cellular data or WiFi and allow access to Bluetooth. In case you are using an Android device, you will be required to grant location access as well. This is an Android system requirement to enable a successful Bluetooth connection, Aktiia does not store or use your location information. To learn more about this, please refer to our Privacy Policy. | |
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3 | Start pairing | |
| Press the “START PAIRING” button on your phone, keeping the bracelet on the charger and your mobile phone close by. You should be set up in a few seconds.
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