Can I change my shipping address after receiving my purchase order confirmation from Aktiia? : Aktiia

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What’s included in the box? What is included in the price of the Aktiia device? Will I be charged any additional fee for using the AKTIIA App? What are the shipping options? Do I have to pay to access my data? What countries do you ship to? How long is the warranty period? Where can I buy Aktiia? How can I pay? Is it possible to pay upon reception of the product / payment slip / QR Code? Can I change my shipping address after receiving my purchase order confirmation from Aktiia? Can I cancel my order if I change my mind? Refer a Friend program / Mention me / vouchers Aktiia Affiliate Program What is covered by the warranty? Warranty, Intellectual properties and Legal Notices

Can I change my shipping address after receiving my purchase order confirmation from Aktiia? Print

No, once you have received your purchase order confirmation, Aktiia cannot change the shipping address anymore. However, once you receive your tracking number, you can update your shipping address by contacting directly the carrier.

If your parcel is returned to the warehouse due to an incorrect shipping address, Aktiia will initiate the refund procedure as soon as the parcel is received. Once refunded, you can proceed to place a new order with the correct shipping address.